Remote Support
Remote Support
1. Schedule Your Appointment
Before connecting, please ensure you have a confirmed time slot with our team.
Either via email, via phone or rext or via the booking calendar link below.
🚨 Security Warning
Brilliant Geeks will never call you unsolicited. If you receive a call you weren't expecting, hang up and call us directly. Only provide your ID and Password to a technician you trust.
2. Select Your Device to Connect
Desktop & Laptop
Windows PC
Run our custom tool and read the ID and Password to your technician.
Download Windows Tool
Apple Mac
Download the .dmg, open it, and grant the required system permissions.
Download Mac Tool
iPhone & iPad
Install "QuickSupport" from the App Store and share your 10-digit ID.
App Store
Android Devices
Install "QuickSupport" from the Play Store and provide the ID displayed.
Play Store"Once the session is over, we have no way to access your device again without a brand-new password."